2am Travel

Conditions of Private Hire

1) Applications
These conditions apply whether a contract has been made verbally or in writing. The hirer acts on behalf of all the passengers travelling. If the hirer is a company, group etc and individual must be named as a responsible person. The hirer is responsible for all actions and decisions of passengers on board including any additional costs incurred, whether or not they travel with the party. We can only accept instructions from the hirer. If the hirer is not travelling a representative must be chosen and informed prior to hire.

2) Quotations
Quotations are given on the basis of information provided by the hirer. The route used is at ourdiscretion, unless particularly specified by the hirer, in which case it will be clearly shown on the confirmation.

3) Use of Vehicle
The hirer cannot assume use of the vehicle between outward and return journey, nor to remain at destination for hirers use unless previously agreed with ourselves.

4) Route and Time Variation We reserves the right to levy additional charges for additional mileage or time than that agreed. The vehicle will depart at times agreed by the hirer, it is the responsibility of the hirer to account for all passengers at those times. We will not accept liability for losses incurred by passengers who fail to follow hirer's instructions.

5) Drivers Hours
The hours of operations for the driver are regulated by law. Neither the hirer or passenger shall delay or interrupt the journey in such as way that the driver is breaching regulations. If a breach occurs the hirer is responsible for additional costs incurred.

6) Seating Capacity
The legal seating capacity is 16 persons plus the driver. The hirer must not load the vehicle beyond capacity.

7) Conveyance of Animals
No animals(other than guide dogs notified in advance) may be carried on a vehicle.

8) Confirmation
Normally, written confirmation by ourselves is the only basis of acceptance of a hiring or subsequent alterations.

9) Payment
Payment must be paid in full before the start of the hire unless otherwise agreed by ourselves or a credit facility already exists.

10) Cancellation by Hirer
If the hirer cancels the following scale of charges will apply 2 days or more - No fee. Within 24 hours - Full Charge

11) Cancellation by Ourselves
In the event of circumstances beyond our control e.g. civil unrest, strikes, police road closures, terrorist attacks etc (including adverse weather and road conditions) or in the event of the hirer taking any action varying agreed conditions unilaterally the company may, by returning all money paid and without further liability cancel the contract.

12) Breakdowns and Delays We give advice on journey time in good faith. However as a result of breakdown, traffic congestion or other events beyond the reasonable control of ourselves, journeys may take longer than expected and in those circumstances we will not be liable for loss or inconvenience caused to the hirer.

13) Agency Arrangements
When we hire in vehicles or arrange other ancillary services. The terms and conditions imposed by such other suppliers through ourselves shall insofar as they are supplied to the hirer be binding on the hirer as if they had been directly contracted services.

14) Passengers Property
Vehicles are subject to restrictions on carrying luggage for safety reasons. The hirer accepts that the driver shall be the sole judge as to whether or what extent passenger's property is carried. Large items may not be able to be carried and the hirer should notify ourselves in advance of any requirements. We accept personal property of the hirer and their passengers on the understanding that it will take all responsible steps to avoid loss or damage. The hirer should notify ourselves or the driver if items of exceptional values are to be carried. It is the hirer's responsibility to minimise risk of loss when property is left unattended.

15) Conduct of Passengers
The driver is responsible for the safety of the vehicle at all times, and as such may remove any passenger from the vehicle whose, behaviour prejudices safety. The hirer is responsible for any damage caused to the vehicle by any passenger for the duration of the hire. Where the hire is to a sporting event, the hirer should be aware of legal requirements relating to the alcohol and the conditions of entry to race courses etc. We can provide details of restrictions upon request.

16) Complaints
In the event of a complaint the hirer should seek a solution at the time from the driver. If a remedy has not been provided, complaints should be submitted in writing to ourselves within 14 days of terminations time of hire.

17) Notices
No bill, poster or notice is to be displayed on any vehicle without the written consent of the company.

18) Refreshments and Alcoholic drinks
Food (except confectionery) and drink (including alcoholic beverages) may not be consumed on the vehicle with out prior consent.

19) Passengers should note that any soiling of the vehicle due to intoxication will lead to a cleaning charge, payable on the night. Any such soiling will place the vehicle out of operation until cleaning has been carried out, and passengers are liable for any lost earnings...!

Currently, we charge £50. This is payable before you disembark.